Knowledge Management and Communications Advisor—Rwanda

The Global Health Supply Chain – Procurement and Supply Management


Panagora Group, a woman-owned, small business providing novel and integrated solutions in global health and international development, seeks a Knowledge Management and Communications (KMC) Advisor to support the project’s knowledge management and communication activities in Rwanda.


The purpose of the Global Health Supply Chain– Procurement and Supply Management (GHSC- PSM) Rwanda Program is to ensure uninterrupted supplies of health commodities in support of United States Government (USG)-funded public health initiatives in Rwanda. The project provides direct procurement and supply chain management support to the President’s Emergency Plan for AIDS Relief (PEPFAR), President’s Malaria Initiative (PMI), Population and Reproductive Health, and Maternal and Child Health. In supporting USG-funded global health activities, GHSC-PSM will develop and manage a wide array of services for health commodity procurement and related systems strengthening technical assistance encompassing different elements of a comprehensive supply chain management initiatives in collaboration with the MOH, MPPD, and other partner organizations.

GHSC-PSM Rwanda supports country strategies and priorities that fall under the following three project objectives:

  • Health commodity procurement and logistics,
  • Systems strengthening technical assistance, and
  • Global and local collaboration to improve long-term availability of health commodities.



The Knowledge Management and Communications (KMC) Advisor is responsible for the knowledge management and communications activities, internal and external, to support GHSC-PSM in Rwanda. The Advisor will spearhead program information gathering and dissemination activities, develop and implement KMC strategy, support technical reporting and completion of specific communication documents. The Advisor will collect, finalize and disseminate lessons learned, share success stories and will also be responsible for knowledge sharing, participating in team building and work planning activities. Working closely with program partners and M&E team members, the Advisor will ensure timely and consistent communication of project impact. In addition, the Advisor will design, innovate, and create multi-media messages and graphics to contribute to reporting requirements, manage media relations, and supervise consultants (where applicable). The KMC Advisor will report directly to the Senior Monitoring and Evaluation Advisor.


Principal Duties and Responsibilities

  • Develop strategic communication plans and lead implementation, advancing the project’s vision, mission, and mandate utilizing various media formats targeting a variety of audiences.
  • Establish and socialize KMC systems, platforms, processes, and tools to support efficient and effective knowledge management, learning, and communications and to ensure project’s institutional memory.
  • Advise and support the Country Director and Technical Director to achieve and maintain effective communications with staff, partners, and project stakeholders.
  • Liaise with GHSC-PSM’s headquarters (HQ) KMC team, providing data and information to support global communication initiatives and activities.
  • Build solid working relationships with Directors and Program Managers to synthesize technical information in order to produce and disseminate accurate and useful knowledge products such as fact sheets, talking points, brochures, newsletters, technical reports, quarterly and annual reports, presentations, videos, multimedia, etc.
  • In collaboration with GHSC-PSM HQ, assist the Country Director to respond to media inquiries, coordinate high-level visits, and manage media tours of project activities.
  • Plan and lead workshops to train staff on branding, knowledge management, and communications best practices.
  • Review and edit project communications for clarity, conciseness, and consistency.
  • Serve as brand expert to ensure compliance to style, branding, and marking requirements.
  • Generate and maintain a standard set of narrative data related to GHSC-PSM activities and accomplishments for internal and external use.
  • Understand and adhered to project and central goals, strategies, and established policies and procedures; promoting them throughout GHSC-PSM staff.
  • Carry out additional responsibilities as may be assigned by supervisor.


Job Qualifications

  • BA/Master’s degree in communications, knowledge management, public health, international development, or related field.
  • Minimum of 5 years of experience in knowledge management and communications, experience working in supply chain logistics, public health, and/or USAID-funded projects strongly preferred.
  • Experience implementing and managing new workflow systems and processes.
  • Experience producing high-quality communication products for a variety of channels (e.g., print, digital, video).
  • Excellent command of the English language (verbal and written) with a proven ability to rewrite technical information for non-experts.
  • Experience facilitating workshops and trainings in knowledge management and communication best practices.
  • Proven organizational and management skills, ability to work independently and in teams in a multi-cultural context.
  • Proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
  • Demonstrate good judgment, possesses sensitivity and understanding of how messaging impacts diverse audiences.
  • Excellent interpersonal skills and ability to establish and maintain strong working relationships with executives, all levels of GHSC-PSM staff, partners and other stakeholders.
  • Excellent computer skills in a full range of software, including: MS Office (Word, Excel, Outlook, PowerPoint), Adobe Photoshop and/or other graphics programs.

Level of Effort and Location

This long-term position will be based in Kigali, Rwanda with intermittent travel throughout the program’s target regions as needed.


To apply, please submit a CV and a cover letter with “First Name, Last Name – Rwanda KMC Advisor” in subject line to No telephone inquiries, please.

Finalists will be contacted. Panagora Group is an equal opportunity employer and does not discriminate in its selection and employment practices.